Need Help?
Official support channels
- Website: snipersignals.io
- Email: info@snipersignals.io
- Telegram: @SniperSignals
- Office: 19111 Main Street SE, Calgary, AB T3M 4J4, Canada
We never ask for exchange API keys or exchange login credentials.
Support expectations
- Billing issues: contact us through the official support email above.
- Access issues: contact us if your trial or subscription access does not activate correctly.
- General questions: use the official support contact listed above.
FAQs
‣ How do I cancel?
Visit Billing → Manage subscription inside your profile; cancellations are instant.
‣ Do you ever ask for API keys?
Never. Signals are delivered through the product. Your exchange keys stay private.
‣ What timezone are signal timestamps?
All alerts use UTC by default.
Legal note
This page is for support only. We do not provide personalised investment advice—see our Terms & Conditions.